What we do
Two services. One job: make you the business people find and trust.
Catalyst Services does two things for trades and in-home care businesses: we optimize and manage your Google Business Profile so you show up when local customers search, and we manage your online reputation so what they find makes them call you. Both are ongoing, done-for-you services — not software you have to learn or a report you have to act on yourself.
Google Business Profile optimization
Your Google Business Profile is what shows up in the map pack — the three businesses most people call first. We build it out completely, keep it accurate, and manage it week over week so Google has every reason to show you.
- Complete profile buildout: categories, services, service area, hours, photos, and business details — accurate and fully filled in
- Regular updates and fresh photos so the profile never goes stale
- Questions & answers, attributes, and business description written for how your customers actually search
- Week-over-week management — this is ongoing work, not a one-time setup
Online reputation management
Reviews are the tiebreaker. We help you earn more of them from real customers, respond to every one professionally, and turn your review profile into the reason people pick you over the next listing.
- A simple, repeatable way to ask every happy customer for a review — built into how you already finish jobs
- A professional response to every review, positive or negative
- A level-headed plan for unfair or negative reviews that protects your name without picking public fights
- Ongoing monitoring so nothing sits unanswered
Why they come as one bundle
Visibility and trust only work together. A profile that ranks but shows a thin, neglected review history loses the call to the competitor below it. A great review profile nobody sees wins you nothing. Google also reads review activity as a ranking signal — so each half of the work reinforces the other.
That’s why Catalyst doesn’t sell them separately. You get one monthly engagement covering both, one person accountable for the result, and plain-language reporting on what changed. Curious what that looks like step by step? Walk through the process or read the questions owners usually ask.
Not sure if this is what you need?
That’s exactly what the first conversation is for. Tell us where your business stands and we’ll give you a straight read — including whether this isn’t the right fit yet.
Book a callPrefer to talk now? Call (574) 213-2402or email hello@joincatalystservices.com